Guide to User Roles

There are 4 user roles available for Bluelink Messaging: Administrator, Standard User, Organizer, and Volunteer.

 

 

Volunteer

Organizer

Standard

Administrator

Send texts in open SMS Campaigns

X

X

X

X

Respond to replies in personal inbox

X

X

X

X

Create events, templates, questions, and canned responses

 

X

X

X

Create SMS Campaigns

 

X*

X

X

Create and send Email Campaigns

 

X

X

X

Add lists via CSV upload, Google Sheet import, or NGP VAN list push

 

X

X

X

View User Inboxes

 

X

X

X

Create Users

 

X

X

X

Purchase Phone Numbers + Enable Email

 

X

X

X

Edit Users

     

X

Manage Billing

 

 

 

X

View Account Usage

 

 

 

X

Manage Integrations

 

 

 

X

Approve Organizer SMS Campaigns

 

 

 

X

Create contact results

 

 

 

X

*Organizers can create SMS campaigns, but they must be approved by an Administrator before they can be activated and texted.