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  2. Bluelink Messaging - SMS

Inbox Report

Admins can use the Inbox Report to view which users have unread messages in their inboxes.

Access the Inbox Report by clicking Users in the sidebar, then Inbox Report.

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Unread messages are indicated in the "Inbox Unread Count" column and Admins can access user's inboxes to view or reply to messages by clicking "View Inbox" by the appropriate user.

Inbox Report-1

Learn more about impersonating users.