Creating Contact Results

To record contact results while texting (i.e. wrong number, moved), first add them.

With NGP VAN integration

If you already have a NGP VAN integration setup, make sure you have already synced over your contact results from NGP VAN. See how here.

1. Go to messaging.bluelink.org/contactResults.

2. Create a display name and pick the NGP VAN Match from the dropdown (i.e. Wrong Number).

Screen Shot 2020-06-09 at 2.43.43 PM

3. Click "Add".

4. Repeat!

 

Without NGP VAN integration

Complete steps 2-5 above - without the VAN Match.