SMS Campaign Approval (for Organizers)

Organizers have the same permissions as Standard Users, except that the SMS campaigns they create must be approved by an Administrator before they can be activated and texted.

The campaign approval process looks like this for Organizers:

1. Create a campaign and review.

Screen Shot 2020-06-10 at 1.34.51 PM

 

2. If everything looks good, click "Submit", which will submit the campaign to an Administrator.

 

3. Before a campaign has been approved, view it under Awaiting Approval tab in "Campaigns".

Screen Shot 2020-06-10 at 1.40.41 PM

 

4. If the campaign is approved, you will get an email notification, including any notes the administrator has provided.*

Screen Shot 2020-06-11 at 11.37.20 AM

You'll also see this in-app notification on your Dashboard.

Screen Shot 2019-09-12 at 12.01.40 PM

 

5. If the campaign was rejected, you will get an email notification, including any notes the administrator has provided. If a campaign is rejected, you will need to create a new campaign that will also need to be approved.*

Organizer - Rejection

If you don't see an approval or rejection email in your Primary inbox, check "All Mail" or your "Promotions" tab.

 

6. If the campaign was approved, find the campaign in the app. If the status is "Open", you can activate it when you're ready to start texting.

Screen_Shot_2020-06-11_at_11_18_33_AM

 

7. Once the campaign has been activated, you will see it on your Dashboard and can start texting!

 

Find Administrator approval flow here.

Learn more about activating campaigns.